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Mental Health and Crisis Services

Disclaimer: These resources are regularly reviewed to ensure that links still work correctly and the resources listed continue to be helpful to our visitors. If you find that a link isn't working or information is incorrect or if you'd like to have your own organization listed here, please email infocenter@lls.org. Because we want to be sure that our visitors find the most relevant resources, we encourage you to visit the organization's website for more detailed information.

CancerCare

Contact: 800-813-4673
Population Served:

Individuals, families, caregivers and the bereaved in the U.S. affected by a cancer diagnosis

Mission

To provide free, professional support services to individuals, families, caregivers and the bereaved to help them cope with and manage the emotional and practical challenges of cancer.

  • Oncology social workers are available for telephone counseling services to provide support, information and resources to help in coping with cancer
  • Offers online support groups and educational publications
  • Cancer Out Loud: The CancerCare Podcast features conversations with people living with cancer, caregivers, survivors, loved ones and the bereaved
  • Connect Education Workshops in which leading experts in oncology provide up-to-date information in one-hour workshops over the telephone or online
  • Financial assistance for transportation, medications, home care, child care, or durable medical equipment may be available for patients in active treatment. Eligibility guidelines vary depending on diagnosis, gender and geographic location. Call for details
  • Healing Hearts Family Bereavement Camp - a free retreat for families with children coping with the loss of a loved one to cancer
  • Financial assistance for insured cancer patients in treatment in the US to help with co-payments for chemotherapy and targeted treatment medications who meet certain financial, medical and insurance eligibility criteria. Check the website (http://cancercarecopay.org/) or call 866-552-6729 for details.

Cancer Support Community (CSC)

Contact: 888-793-9355
Population Served:

People affected by cancer in the U.S. and Canada

Mission

To provide support, education and hope to people affected by cancer; to ensure that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community.

  • Offers support through a network of more than 52 local affiliates and 175 locations
  • Cancer Support Helpline® - offers resources and emotional support via phone or live chat, and is staffed by licensed mental health professionals
  • MyLifeLine - create a private, personal webpage to help keep family and friends stay involved and informed
  • Frankly Speaking About Cancer® – education series that provides trusted information on a variety of topics important to people affected by cancer; information is available in a variety of formats
  • Virtual Home - resources to connect you to education, support, and action opportunities to enhance your health and well-being from the comfort of your computer
  • Open to Options – provides general information about clinical trials, helps patients identify important questions about treatment options and decisions based upon personal needs
  • CancerSupportSource® - a tool that assesses distress in key areas (such as sleep, nutrition, worry about the future) and provides referral and follow-up care for all patients
  • Cancer Experience Registry - a unique online community that brings people impacted by cancer together to make their voices heard, connect with each other, share experiences, learn from and help others
  • Cancer Transitions – an evidence-based programs for cancer survivors who have completed their treatment (in partnership with LIVESTRONG)
  • In partnership with Airbnb, patients who must travel at least 100 miles or more for treatment, and who meet a strict income guideline, may be eligible for free housing.  Call (877) 793-0498 for details.

Crisis Text Line

Contact: Text HOME to 741741
Population Served:

Anyone in crisis in the U.S.

Mission

To provide access to free, 24/7 support and information via text.

  • Trained crisis counselors volunteer to support people in crisis.

NAMI Helpline

Contact: 800-950-6264 or info@nami.org
Population Served:

People living with a mental health condition, family members, caregivers, mental health providers, and the public

Mission

Dedicated to building better lives for the millions of Americans affected by mental illness

  • The National Alliance on Mental Illness (NAMI) Helpline is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health condition, their family members and caregivers, mental health providers and the public. The telephone helpline is available Monday to Friday, 10am to 8pm Eastern Time.  Also offers a chat service.  Note: The Helpline does not provide mental health counseling and it is not a crisis service.

National Suicide Prevention Lifeline

Contact: 1-800-273-8255 (1-800-273-TALK)
Population Served:

Anyone thinking about suicide or worried about someone in distress, in the U.S.

Mission

To provide free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States.

  • Help is available via phone or via live chat through the website.

SAMHSA's National Helpline

Contact:
Population Served:

Individuals and families facing mental and/or substance use disorders in the US

Mission

To provide a free and confidential information service for individuals and family members facing mental and/or substance use disorders.

  • The Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information.  Note: The Helpline does not provide counseling.