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Help with Insurance Issues

Please note that these resources are regularly reviewed to ensure that links still work correctly and that the resources listed continue to be helpful to our visitors. If you find that a link isn't working or information is incorrect, please email  If you would like for us to consider adding your organization to this resource, please complete and submit this form.


Population Served:

Everyone in the U.S. (check the website for availability in your area)


2-1-1 is the telephone number of a call center that offers information and provides referrals to health and human services for everyday needs and in times of crisis. Examples of service referrals include:

  • Basic human need resources: food banks, clothing, shelters, rent assistance and utility assistance
  • Physical and mental health resources: medical information lines, crisis intervention services, counseling, drug, and alcohol intervention
  • Employment support: unemployment benefits, financial assistance, job training, transportation assistance and education programs
  • Support for older adults and persons with disabilities: home healthcare, adult daycare, congregate meals, Meals on Wheels, respite care, transportation, and homemaker services
  • Support for children, youth, and families: childcare, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services

Center for Medicare Advocacy

Contact: 860-456-7790
Population Served:

People with Medicare and their caregivers, professionals


To advance access to comprehensive Medicare coverage and quality health care for older people and people with disabilities

  • Offers Medicare information by phone and through website
  • Offers a variety of products for purchase, such as publications, videos, recorded webinars
  • Provides Medicare-related legal assistance to residents of the state of Connecticut
  • Advocates nationally on Medicare issues for older adults and the disabled.

Dollar For

Contact: Website
Population Served:

Dollar For provides free services to eligible patients and caregivers who need assistance to navigate financial assistance programs, throughout the United States. 


To crush medical bills by advocating for and empowering patients

  • Directly helps people use hospital financial assistance policies or charity care to overcome unaffordable medical bills.

Contact: 800-318-2596
Population Served:

Individuals, families and small businesses looking for information about health insurance options


To host health insurance marketplaces and to provide consumers with information on the Patient Protection and Affordable Care Act (ACA).

  • Provides information about health insurance options in each state’s health insurance Marketplace
  • Provides information about financial assistance options to purchase insurance in Marketplaces

HealthWell Foundation

Contact: 800-675-8416
Population Served:

Underinsured patients in the US living with chronic and life-altering illnesses who need help to afford their medical care and certain out-of-pocket expenses


To reduce financial barriers to care for underinsured patients with chronic or life-altering diseases.

  • As specific disease funds are available, provides financial assistance to underinsured individuals to help with prescription copays; health insurance premiums, deductibles, and co-insurance; pediatric treatment costs; and travel expenses.  Call or check website for eligibility criteria.
  • Website provides a resource list with links to other organizations.

Medicare Rights Center (MRC)

Contact: 800-333-4114
Population Served:

People with Medicare and their caregivers, professionals


To ensure access to quality, affordable health care coverage for older adults and people with disabilities.

  • Non-profit consumer service organization offers resources in easy-to-follow language, to help people with Medicare and their caregivers understand their rights and options
  • Telephone helpline offers consultation with knowledgeable counselors about a wide range of Medicare-related issues, including how to reduce premium and prescription drug costs and how to appeal a denial by an HMO or Part D plan
  • Biweekly newsletter, Dear Marci, offers explanations of Medicare coverage and options
  • Offers comprehensive services to professionals who work with people who have Medicare and must understand the "ins" and "outs" of the system.

Patient Access Network Foundation (PANF)

Contact: 866-316-7263
Population Served:

Underinsured patients with a diagnosis for which PANF has a fund (certain cancers, chronic illnesses or rare diseases), and meeting all eligibility criteria


To offer help to underinsured people with life-threatening, chronic and rare diseases to get the medications and treatments they need by assisting with their out-of-pocket costs and advocating for improved access and affordability.

  • Offers nearly 70 disease-specific programs to help patients pay for their out-of-pocket costs such as deductibles, co-pays and co-insurance, travel expenses, and health insurance premiums
  • Offers FundFinder, a free resource available via any internet-enabled device that provides information about disease funds at charitable patient assistance foundations

Patient Advocate Foundation (PAF)

Contact: 800-532-5274
Population Served:

People in the U.S. with chronic, life-threatening and debilitating illnesses


To provide professional case management services to Americans with chronic, life threatening and debilitating illnesses.

  • PAF Case Managers serve as active liaisons between the patient and their insurer, employer and/or creditors to resolve insurance, job retention and/or debt crisis matters as they relate to their diagnosis; may also be assisted by doctors and healthcare attorneys. PAF seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability.
  • Offers PAF authored publications and content, distributes booklets and publications
  • Offers an annual scholarship program for survivors
  • PAF Co-Pay Relief Program provides direct financial assistance to insured patients who meet certain qualifications to help them pay for the prescriptions and/or treatments they need. This assistance helps patients afford the out-of-pocket costs for these items that their insurance companies require. For details, call 866-512-3861.

Social Security Disability Help

Contact: Website only
Population Served:

People seeking information about Social Security Disability Insurance


To inform people on how to navigate the process of applying for Social Security Disability benefits

  • Provides information to individuals who are seeking to apply for Social Security Disability (SSD) benefits or have been denied
  • Helps to locate an attorney or advocate who can assist with the process 
  • Offers an online forum, blog, and list of helpful resources such as a glossary, FAQs, and disability benefits calculator.

Survivorship A to Z, Inc.

Contact: Website only
Population Served:

People living with cancer or HIV/AIDS and their caregivers, health professionals


To provide people with a life challenging condition such as cancer or HIV/AIDS with all the practical, legal and financial information they need through the entire continuum after a diagnosis.

  • Online resource for information about employment, insurance, finances, government programs, day to day living, medical care, planning ahead, emotional well-being.

Triage Cancer

Contact: 424-258-4628 or
Population Served:

Cancer patients, survivors, caregivers, advocates, and health professionals


To provide free education on legal and practical issues that may impact individuals diagnosed with cancer and caregivers, through events, materials, and resources. 

  • Offers free in-person and online educational events, educational materials, and resources on topics such as health and disability insurance, work, education, finances, government benefits, estate planning, caregiving, and more.  
  • Provides one-on-one help through a Legal & Financial Navigation program.