2-1-1 is the telephone number of a call center that offers information and provides referrals to health and human services for everyday needs and in times of crisis. Services vary from community to community.
Examples of service referrals include:
- Basic human need resources: food banks, clothing, shelters, rent assistance and utility assistance
- Physical and mental health resources: medical information lines, crisis intervention services, counseling, drug and alcohol intervention
- Employment support: unemployment benefits, financial assistance, job training, transportation assistance and education programs
- Support for older Americans and persons with disabilities: home healthcare, adult daycare, congregate meals, Meals on Wheels, respite care, transportation and homemaker services
- Support for children, youth and families: childcare, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services.
Population served: Children with cancer and their families, caregivers, young adults, healthcare professionals and researchers related to childhood cancer
To raise money for and awareness of childhood cancer causes—especially research into new treatments and cures—and to encourage and empower others, especially children, to get involved and make a difference for children with cancer.
- Childhood Cancer Symposium is a free annual conference for families of kids with cancer.
- Travel Fund offers assistance to families who need to financial assistance for childhood cancer treatment at select medical institutions across the U.S. May include help with transportation, lodging, and meals. Applications must be received on behalf of a social worker or another medical representative.
- Childhood Cancer Treatment Journal- ALSF provides a free treatment journal (hard copy or online) to families of childhood cancer. Helps parents stay organized and keep track of important information.
- Hero Ambassador Program involves family members of childhood cancer heroes who choose to get more involved with ALSF.
- Parent to Parent Network provides the opportunity for families to connect with one another through emails, phone calls, or in person.
- Childhood Cancer Database Project aims to better understand how childhood cancer affects families. The goal is to measure the personal and economic impact of childhood cancer and find ways to support families through the journey.
- The ALSF SuperSibs program provides tools to help siblings, online activities, the opportunity to be an ambassador, and parent resources.
Population served: People diagnosed with cancer and their families in the U.S.
Other language(s): Spanish, French, additional translation services available by phone Mission:
To provide one-on-one support to people undergoing treatment for cancer and their families.
- Provides training to individuals who have recovered from cancer so they can be matched with cancer patients currently undergoing a similar experience.
Population served: People affected by cancer in the U.S.
Other language(s): SpanishMission:
To provide support, education and hope to people affected by cancer; to ensure that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community.
- Offers support through a network of more than 50 local affiliates and 100 satellite locations
- The Living Room - an online support community where you can connect with others 24/7
- Cancer Discussion Boards are an online resource available 24 hours a day, 7 days a week and cover a variety of topics. Receive advice, support and offer tips to other people going through similar cancer experiences.
- Personal Webpage - create a private, personal webpage to help keep family and friends involved and informed. Blog, post photos or videos, and share your calendar with the people who are close to you; they can send comments and offer support or respond to your request for help as well.
- Group Loop – an online community designed to address the needs of teens (13-19) touched by cancer to connect to find support, education and hope while dealing with a cancer diagnosis.
- Frankly Speaking About Cancer – Offers workshops, publications and digital content
- Cancer Transition – an evidence-based programs for cancer survivors who have completed their treatment (in partnership with LIVESTRONG)
- Open to Options – helps patients identify important questions about treatment options based upon personal needs.
Population served: Individuals, families, caregivers and the bereaved in the U.S. affected by a cancer diagnosis
Other language(s): SpanishMission:
To provide free, professional support services to individuals, families, caregivers and the bereaved to help them cope with and manage the emotional and practical challenges of cancer.
- Oncology social workers are available for telephone counseling services to provide support, information and resources to help in coping with cancer
- Offers online support groups and educational publications
- Connect Education Workshops in which leading experts in oncology provide up-to-date information in one-hour workshops over the telephone or online
- Door to Door Program for patients with multiple myeloma provides grants to cover transportation costs such as gasoline, taxi, bus or train fare to and from their doctor's office; must meet certain eligibility criteria
- Financial assistance for transportation, medications, home care, child care, or durable medical equipment may be available for patients in active treatment. Eligibility guidelines vary depending on diagnosis, gender and geographic location. Call for details.
Population served: People in the U.S. who care for loved ones with chronic conditions, disabilities, disease, or the frailties of old age
To promote resourcefulness and respect for the more than 65 million family caregivers across the country; to educate, support, empower and speak up for caregivers.
- Formerly the National Family Caregivers Association
- Family Caregiver Forum to connect with other caregivers to share support and advice
- Peer Network offers over 100 volunteers in more than 40 states who are available to provide localized advice, information, and support
- Story Project to share your own story and read the stories of others to open yourself to the idea that you are not alone as well as to learn how other caregivers have handled difficult challenges
- Family Caregiver Toolbox provides tips, questionnaires, booklets, and organization tools
- Offers 10 Tips for Family Caregivers on website
- Listings of other caregiver organizations, home care agencies, advocacy organizations, senior living options, respite resources, and disease-specific websites
- Coping with Alzheimer’s information and videos.
Population served: Anyone who is coping with illness and seeking online support and connections
To amplify the love, hope, and compassion in the world, making each health journey easier; to ensure families can connect, share and receive support during any type of health event; to create a grateful, engaged community of volunteers, supporters and donors.
- Offers protected, online space where you can connect, share news, and receive support 24/7
- Family and friends can visit the site to stay informed and leave supportive messages
- SupportPlanner is an online calendar that helps family and friends coordinate care and organize helpful tasks, like bringing a meal, offering rides, taking care of pets and other needs.
Population served: Families and friends providing long-term care at home
Other language(s): Fact Sheets in Spanish, Chinese, Korean and VietnameseMission:
Family Caregiver Alliance is a public voice for caregivers, illuminating the daily challenges they face, offering them the assistance they so desperately need and deserve, and championing their cause through education, services, research and advocacy.
- Provides information on topics such as care strategies, stress relief, community resources, family issues and hands-on care
Population served: Patients with life-threatening illness and their caregivers
To increase the availability of quality palliative care services for all people living with serious illness.
- Provides information about palliative care: specialized medical care which provides patients with relief from symptoms, pain and stress
- Explains how palliative care helps people with specific diseases
- Provides a directory of hospitals with palliative care teams
- Offers videos, blog, printed material and other resources including a quiz to help individuals know if palliative care is right for them.
Population served: U.S. troops and families affected by the wars in Afghanistan and Iraq and other post-9/11 conflicts
Give an Hour™ asks mental health professionals nationwide to literally donate an hour of their time each week to provide free mental health services to military personnel and their families. Individuals who receive services will be given the opportunity to give an hour back in their own community.
- In addition to direct counseling services, the providers are working to reduce the stigma associated with mental health by participating in and leading education, training, and outreach efforts in schools and communities and around military bases.
Population served: Anyone seeking mental health clinicians in the U.S.
To improve the public's access to the services of mental health clinicians and organizations. Our vision is that every person in America can readily find mental health services to meet their needs.
- Therapist Finder carefully identifies users’ needs and interests and matches these with our therapists’ capabilities. Matching process increases the likelihood that users and therapists will make positive, lasting connections from their very first meeting. Database contains detailed information on thousands of mental health professionals, their services and their organizations across the country.
Population served: Anyone with cancer
To provide personalized connections that enable one-on-one support among cancer fighters, survivors and caregivers.
- Provides a unique matching program in which a “Mentor Angel” is partnered with an individual seeking cancer support. These one–on–one relationships inspire hope and offer support from someone who is uniquely familiar with the experience.
Population served: Patients, caregivers and volunteers worldwide
Lotsa Helping Hands offers free online tools designed to make life easier for caregivers and volunteers.
- Provides a caregiver-focused online calendar, which enables members to schedule and sign up for tasks that provide respite for the caregiver (such as meals for the family, rides to medical appointments, and visits)
- Allows communication with one another through message boards, posting personal blogs, sharing photos, and sending well wishes to the family
- Coordinators can safely store and retrieve vital information for the family – from medical and health records to financial and legal documents
- Caregivers benefit from the gifts of much needed help, emotional support, and peace of mind, while volunteers find meaning in giving back to those in need.
Population served: Mesothelioma patients, families, caregivers, veterans
To help Mesothelioma patients and their loved ones by providing information and support.
- Scholarship program available to students affected by cancer
- Support groups for patients, caregivers and families
Population served: Patients in need of bone marrow and/or umbilical cord blood transplants, worldwide
Provides assistance to people in need of a bone marrow/umbilical cord blood transplants; and is dedicated to creating an opportunity for all patients to receive a transplant when they need it. NMDP operates the Be The Match Registry®, the world’s largest listing of potential marrow donors and donated cord blood units.
- Be The Match Foundation Patient Assistance Program, for patients who pursue a transplant through Be The Match®, may be eligible for financial aid programs to help pay for the cost of a donor search and for some post-transplant expenses
- Provides an extensive collection of education materials, webcast presentations
- Be The Match Patient Services has a team dedicated to helping you learn about marrow and cord blood transplant as a treatment option, the overall transplant process, and what to expect after transplant
- Peer Connect Program puts a patient/caregiver in touch with one of NMDP’s trained volunteers — who are transplant recipients and caregivers — to answer questions and share their own transplant experiences.
- The Caregiver's Companion Program- combines a useful toolkit with the personalized, confidential support of a caregiver coach who understands transplant and the caregiver role.
- Receive a toolkit that includes the Caregiver’s Companion book with tips, ideas and stories from other caregivers
- Be paired with a trained Be The Match® coach who will work with your schedule to find a time that’s best for you to talk by telephone.
Population served: Patients and caregivers
Other language(s): SpanishMission:
To empower people who are suffering with life-altering diseases by giving them the most comprehensive and up-to-date guides to treatment and facilities for their disease free of charge.
- Provides free educational materials, written for ease of understanding, in print and online.
Population served: Single fathers due to cancer
To help the thousands of fathers who each year lose their spouses to cancer and must adjust to being sole parents.
- Free online resources
- Information about local support groups
Population served: Patients living with CML and their families
To bring hope to individuals living with CML through educational resources, access to CML specialists, and a living, breathing network of others that can share their personal CML experiences and successes.
- CML Connection Program provides a patient support network
- Facilitates peer-to-peer matching
- Provides referrals for caregivers, counseling, patient assistance programs, respite, blood and marrow drives
- Offers Ask The CML Expert online portal
- Sponsors educational events, wellness programs and retreats.
Population served: Young adults aged 15 - 39 who are affected by cancer - through their own diagnosis or that of a loved one, primarily in the Baltimore, MD and Washington, DC areas
The Ulman Cancer Fund for Young Adults enhances lives by supporting, educating and connecting young adults, and their loved ones, affected by cancer.
- Offers programs and services providing cancer support, information on health and wellness, advocacy, and education specific to young adults dealing with cancer
- Provides financial assistance for individuals within the geographic region we serve. Scholarships have some national eligibility
- Promotes awareness through sports programs to empower individuals in the fight against cancer through active lifestyles
- Some support provided is done in conjunction with other organizations to ensure the best outcomes.
Population served: Caregivers, professionals, general public
To advocate for and address the needs of individuals caring for a chronically ill and/or disabled spouse/partner. We offer peer to peer support and educate health care professionals and the general public about the special challenges and unique issues "well" spouses face every day.
- Coordinates national network of support groups, hosts website, provides publications, holds conferences, and organizes respite weekends for caregivers.
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