How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.
Join us and give new meaning to the word, "job."
Position: Manager of Patient Programs
Position Classification: Exempt
Position Location: San Diego/Hawaii Chapter - San Diego, CA
- Oversee patient services programs, which include the 4 program areas: education and support, public policy, outreach to under-represented populations and mission integration. Lead Chapter efforts to provide community outreach, educational seminars, information and referral, coordination of grassroots advocacy activities and volunteer development. Offer assessment and overall psychosocial support to Chapter patients and family members.
- Works under the supervision of the chapter Executive Director or assigned staff.
- Education and Support (40%)
- Implement all Patient Services Programs which includes, but not limited to the following programs: FSG, FC, HCP Outreach, Trish Greene Back to School Program, Patient and HCP education.
- Oversee input of Patient Aid program applications
- Build key relationships with all large collaborative partners (i2y, LRF, C&C, CC)
- Create new program partnerships and collaborations with local service organizations
- Provide one on one support to patients and their families providing them with information and access to care
- Build relationships with medical professionals and all major research institutions
- Strategically grow community outreach initiatives and increase collaborative partnerships and programs
- Develop and maintain medical professional relationships for professional and patient education forums
- Work with Executive Director or other supervisor develop a work plan for the Patient Education and Service and/or Public Policy/Advocacy committee and mange committee activities and meetings
- Support grant writing for chapter Patient Programs
- Identification, cultivation and engagement of high level volunteers
- Public Policy (20%)
- Conduct periodic Advocacy/Public Policy capabilities self-assessment summarizing the patient access needs of your chapter territory.
- Identify potential opportunities for engagement or communication on key policy issues can be most effectively initiated.
- Identify individuals who know members of Congress and/or state legislators (or staff of either) or other key stakeholders (Healthcare Providers (HCP), Community Based Organizations (CBO) and other patient advocacy organizations (PAO), etc.)
- Discuss key LLS Advocacy/Public Policy Issues and Goals with all HCP, CBO and PAO and other stakeholder contacts and determine potential interest of each in being part of information loop with Office of Public Policy.
- Share updated Advocacy materials as they become available with chapter staff, board, interested volunteers, donors and any other engaged stakeholders.
- Integrate ?barriers to access? questions (training to be provided) into regular patient communication/patient services inquiries/responses.
- Capture results and share with Office of Public Policy
- Manage local visits to state and federal legislator
- Manage and increase numbers of legislator visits to campaign events (LTN, MWOY, etc?)
- Participate in annual Day on the Hill
- Outreach to Under-Represented Populations (20%)
- Develop and implement outreach initiatives to under-represented populations
- Build relationships with Community Partners and create programmatic opportunities for LLS
- Increase opportunities for Trish Greene Back to School Program in Under-Represented Populations
- Implement patient and professional programs
- Assist in increasing numbers of collaborative patient programs with community partners
- Raise awareness of health and public policy/advocacy issues for the under-represented populations and create new program opportunities
- Increase numbers of volunteers and ambassadors in all under-represented populations
- Support chapter in writing grants for patient programs for under-represented populations
- Increase under represented volunteers for Public Policy program and Mission day attendance
- Mission Integration (20%)
- Manage Chapter Mission Integration Initiatives
- In conjunction with ED, lead Mission Integration Committee focusing on increasing mission in all areas of Chapter and creating mission related non revenue driven initiatives for the Chapter
- Manage Boy/Girl of the Year for MWOY campaign and assist in securing patient candidates for MWOY (boy/girl)
- Work with School and Youth Campaign staff to increase opportunities for Trish Greene Back to School Program
- TNT connection to the Mission and TNT Volunteer Service Program
- Lead LTN Remembrance Ceremony and Mission Tent
- Assist Donor Development:
- As needed on funding proposals, research receptions, and providing major donors with information and support
- On grants specific to patients programs and under- represented population
- On grants for specific medical professional programs
- Increase mission integration in all areas of outreach
- Create opportunities for community outreach partners to participate in LTN, MWOY, TNT, PFP etc?
- Increase ways for LLS staff to participate in local programs for under represented populations
- Include Public Policy/Advocacy education:
- In Chapter campaigns ? TNT, LTN, MWOY, School and Youth
- Engage legislators in Chapter campaign and mission events
- Performs other duties as assigned
- Masters Degree preferred in social work, public health, public affairs or health related discipline or at least a BSN in nursing with at least 3 years experience in program development and implementation and/or public affairs within the healthcare milieu.
- In addition candidate will offer:
- Ability to develop collaborative relationships with healthcare facilities and community organizations.
- Strong communication skills, both oral and written.
- Strong problem-solving, priority-setting, and decision-making skills.
- Ability to manage multiple projects.
- Ability to develop strong working relationships with volunteers.
- Knowledge of word-processing programs and databases.
- Ability to travel within chapter territory and work flexible hours.
For consideration, please forward cover letter with resume and salary history (SALARY HISTORY MUST BE INCLUDED FOR CONSIDERATION), to:
The Leukemia & Lymphoma Society
San Diego/Hawaii Chapter
9150 Chesapeake Drive, Suite 100
San Diego, CA 92123
Fax: (858) 277-1748
To apply on-line, go to:Patient Services Manager - San Diego Hawaii Chapter
The Leukemia & Lymphoma Society (LLS) does not accept resumes from third party recruitment/search firms. Please do not forward resumes to LLS employees or any company locations or email addresses. LLS is not responsible for any fees related to resumes not solicited by LLS Recruiting.
The Leukemia & Lymphoma Society (LLS) is an Equal Opportunity Employer.